Principal Customer Success Account Manager - Data & AI And Modern Work
London, England, United Kingdom
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Summary
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Rockstar
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Top School
Top expert inMicrosoft Technology Ecosystem Development
Andrew Jordan is a Principal Customer Success Account Manager at Microsoft with 13 years of experience helping large, complex enterprises adopt Data & AI and Modern Work solutions. He blends technical depth in cloud and DevOps from roles at Rackspace with strategic customer engagement skills to drive adoption and value realization. A hands-on engineer at heart, he is an active open-source contributor—authoring PowerShell in VS Code and improving terminal integration and Windows compatibility across major projects like vscode, PowerShell, Apache Mesos and Google glog. Based in London, he’s skilled at bridging product engineering and customer success to solve platform-level issues, and his background in CI/CD and build automation means he often contributes operational improvements, not just account strategy. Colleagues rely on him for pragmatic, technically informed guidance when navigating complex migrations and modernization programs.
13 years of coding experience
16 years of employment as a software developer
Richmond Upon Thames College
BSc E-Business E-Business, BSc E-Business E-Business at Middlesex University
Provides PowerShell language and debugging support for Visual Studio Code
Role in this project:
DevOps Engineer
Contributions:114 releases, 697 reviews, 631 commits in 2 years
Contributions summary:Andrew primarily focused on improving and maintaining the CI/CD pipelines for the vscode-powershell repository. They addressed packaging issues, implemented features to support building from Git tags, and modified scripts to enhance the release process. The user also updated build scripts and configurations, incorporating improvements to manage dependencies and streamline the extension's build and deployment workflows, replacing scripts and using the PowerShellForGitHub module. These actions demonstrate a focus on automating builds and release, enhancing the maintainability of the project.
Contributions:5 releases, 43 reviews, 1856 commits in 6 years 3 months
Contributions summary:Andrew's contributions primarily focused on expanding the functionality of the PowerShell scripting language. They implemented new unit tests for core features and added support for unit testing various language components, including numerable binders and registry support. The user also made several code enhancements and fixes, and made changes to the Docker build environment.
windowspowershelllinuxcommand-linemacos
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Andrew Jordan - Principal Customer Success Account Manager - Data & AI And Modern Work