Andrew Mcdonald
Snr Support Engineer II Vault Boundary (Backline Dedicated Support Engineer)
Greater Melbourne Area Australia
Summary
🤩
Rockstar🎓
Top SchoolAndrew Mcdonald is a senior infrastructure and systems support engineer with 6 years of focused experience and a broader 15+ year career across telecommunications, government, and online sectors. Currently a Senior Support Engineer II at HashiCorp supporting Vault and Boundary, he specialises in systems integration, automation and auditable operational workflows that reduce toil and improve resilience. He has led DevOps and support teams, introduced ITIL-aligned tiering, implemented Vault-based short-lived SSH access tied to GitHub auth, and driven observable, repeatable platform automation with Ansible, Datadog and AWS. Known for mentoring teams and prioritising knowledge-centric cultures, he also brings practical project delivery experience from large-scale LMS and enterprise environments. Based in Greater Melbourne, Andrew blends hands-on technical depth with a track record of translating operational challenges into automated, secure solutions.
6 years of coding experience
11 years of employment as a software developer
Master of Information Technology, Information Technology, Master of Information Technology, Information Technology at University of CanberraDiploma of Project Management, Diploma of Project Management at Swinburne University of Technology
Github Skills (16)
security9
zero-trust9
hashicorp8
identity8
vault8
secrets8
hashicorp-vault7
gossip7
encryption7
golang6
access-management6
go6
infrastructure6
etherpad2
docker-container1
Programming languages (3)
Github contributions (5)
edorion/HCP-boundary-vault-auto-ca-manage
Feb 2024 - Nov 2024
Contributions:239 pushes, 1 branch in 9 months
edorion/vault_vagrant
Aug 2021 - Sep 2023
full raft cluster
Contributions:13 pushes in 2 years
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