Summary
Andrew Mercer is a Seattle-based wine professional and full-stack web developer with nine years of experience blending customer-focused hospitality with practical technology skills. WSET Level 3 and Court of Master Sommeliers trained, he has led boutique retail operations as a general manager and buyer and now runs Pike and Western Wine Shop, making wine approachable for everyday customers. His background in customer service leadership and office management informs a methodical, people-first approach to inventory, vendor relationships, and retail strategy. As a software engineer he emphasizes sustainable, customized solutions—bringing design-minded problem solving and process improvement from tech into the retail floor. He relocated from Columbus, where he honed buying and management chops, and brings an uncommon combination of sommelier credentials and technical fluency to small business operations. Colleagues describe him as a coachable leader who turns complex product knowledge into accessible experiences for staff and customers alike.
8 years of coding experience
1 year of employment as a software developer
Environmental Science, Environmental Science at Columbus State Community College
Court of Master Sommeliers
Wine, Wine at Wine & Spirit Education Trust
The Ohio State University
English, some german