Principal Product Designer at Internal Revenue Service
New York, New York, United States
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Summary
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Senior
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Top School
Andrew Nelson is a Principal Product Designer with 14 years of experience leading end-to-end design, research, and engineering collaborations across government, enterprise, and emerging tech. He’s a founding designer on landmark public-sector projects—most notably IRS Direct File and NJ unemployment modernization—delivering measurable impact like massive taxpayer returns, an NPS of +82, and dramatic reductions in user task time while embedding accessibility and design systems across agencies. At IBM he translated research into high-profile product and experiential work (Food Trust, Tradelens, IBM Q) that drove multimillion-dollar partnerships and patents, and he has hands-on front-end experience (React) used to unblock launches. Andrew combines strategic vision with scrappy execution—tending design systems, contributing code, and co-authoring rapid RFP responses—making him equally effective in founding, consultancy, or enterprise leadership roles. Based in New York, he brings a blend of academic training (MS-HCI) and practical systems-thinking to complex public-good challenges.
14 years of coding experience
10 years of employment as a software developer
Master of Science - MS Human Computer Interaction, Master of Science - MS Human Computer Interaction at Georgia Tech, MS in Human-Computer Interaction (MS-HCI)
Bachelor of Science - BS Computational Media, Bachelor of Science - BS Computational Media at Georgia Institute of Technology
Study abroad Digital Media & Design, Study abroad Digital Media & Design at IT-Universitetet i København
Contributions:2 PRs, 187 pushes, 5 branches in 10 years 3 months
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