Summary
Andrew Petersen is a seasoned unified communications and networking engineer with over a decade of experience designing, deploying, and managing Cisco-based voice, video, and collaboration platforms across healthcare, finance, and enterprise environments. He balances hands-on engineering as a Senior UC Engineer with teaching Cisco networking, security, and Linux as an adjunct instructor, bringing both practical and instructional perspectives to complex telephony challenges. His background includes large-scale UC migrations, E911 implementations, and multi-vendor integrations in 24/7 hospital settings, reflecting strong project and vendor management skills. Andrew is comfortable across the stack—from CUCM, Jabber, WebEx, and Unity to routing, switching, and firewall security—and has guided global deployments and licensing strategies. Based in Grand Rapids, he combines classroom mentorship with consultancy work, making him adept at translating technical complexity into operational reliability. An entrepreneurial streak shows in founding a systems integration consultancy early in his career, signaling a practical, client-focused approach to solutions.
10 years of coding experience
10 years of employment as a software developer
Grand Rapids Community College
Bachelor's degree, Computer Systems Networking and Telecommunications, Bachelor's degree, Computer Systems Networking and Telecommunications at Davenport University
English