Andrew Samuels
Senior Technical Support Engineer at Alation
Cary, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolAndrew Samuels is a senior technical support engineer with a decade of experience helping enterprise customers troubleshoot and stabilize data-focused platforms. Currently at Alation after roles at TIBCO and SAS, he blends deep troubleshooting skills with system development experience to resolve complex incidents and improve supportability. Comfortable across databases, data warehouses, and security-adjacent tooling, he pairs hands-on diagnostics with clear customer communication. His background tutoring computer science and conducting undergraduate research in mobile cloud security reflects a knack for explaining technical concepts and a curiosity for practical security improvements. Outside work he experiments with a home server environment, applying hobbyist infrastructure play to real-world debugging insight. Colleagues rely on his pragmatic, restart-first approach that often uncovers subtle configuration and data issues before they escalate.
10 years of coding experience
8 years of employment as a software developer
Bachelor’s Degree Computer Science, Bachelor’s Degree Computer Science at Clemson University
Github Skills (29)
financial9
credit-card9
nvidia9
php8
linux8
finance8
windows-app8
collection-manager8
steam-api8
steamos8
moonlight7
steam7
docker7
accounting6
mercury6
Programming languages (5)
Github contributions (5)
absamue/Cpsc3600-Networking
Oct 2016 - Mar 2018
Contributions:18 pushes, 1 branch in 1 year 5 months
absamue/absamue.github.io
Nov 2017 - Sep 2018
Contributions:22 pushes in 9 months
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