IT Support Supervisor at Essintial Enterprise Solutions
Glenolden, Pennsylvania, United States
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Summary
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Rockstar
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Andrew Shemo is an experienced IT leader with over a decade of hands-on experience and 18 years in the broader IT field, currently supervising IT support operations for airport systems at Essintial Enterprise Solutions. He manages and mentors a team of technicians, coordinates hardware lifecycle and regulatory documentation for SITA PHL, and balances high‑pressure projects while driving cost-optimized tech refreshes. Andrew combines field support expertise—from cabling and device RMA to AV and telecom—with systems administration skills maintaining Linux/Apache/MariaDB web and mail servers for multiple projects. Known for clear communication with senior leadership and a focus on continuous improvement, he brings practical process discipline from QA and hospital/financial support environments to complex, regulated sites. A resourceful problem-solver, he maintains both the tactical skills to troubleshoot infrastructure and the strategic view to plan inventories and procurement.
11 years of coding experience
3 years of employment as a software developer
Diploma, Diploma at Interboro High School
Associate's Degree in Specialized Technology, Network Engineering, Associate's Degree in Specialized Technology, Network Engineering at CHI Institute
Contributions:3 PRs, 6 pushes, 4 branches in 2 years 2 months
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Andrew Shemo - IT Support Supervisor at Essintial Enterprise Solutions