Andrew Smith
Head Of Product And Design at Ryanair - Europe's Favourite Airline
Dublin, Ireland
Summary
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Senior🎓
Top SchoolAndrew Smith is a seasoned digital product and design leader with over 17 years’ experience and nine years in senior product roles, currently heading Product and Design at Ryanair from Dublin. He combines strategic creativity with an analytical, customer-centered approach to deliver large-scale digital ecosystems—mobile apps, websites, WiFi flows, in-centre touchscreens and loyalty programmes—across multi-country markets. He has led cross-functional teams and global roadmaps at Unibail-Rodamco-Westfield, delivering CX for 100+ shopping centres and piloting innovations like mobile wallets and BOTs. Comfortable with complex stakeholder landscapes, he has a track record of taking products from alpha to launch (notably Bupa’s gamified health apps) and commercialising digital content at scale. His background in mechanical engineering and hands-on early roles in operations and beacon/indoor positioning give him a practical systems perspective rarely seen in product leaders. He’s known for building alignment across senior stakeholders to turn emerging digital opportunities into measurable business outcomes.
8 years of coding experience
11 years of employment as a software developer
BEng (hons) Mechanical Engineering, BEng (hons) Mechanical Engineering at Robert Gordon UniversityMilne's High SchoolService Design and Innovation Intensive, Service Design and Innovation Intensive at University of the Arts London
EnglishGithub contributions (1)
RyanairDesign/UI
Jun 2017 - Jan 2020
Contributions:24 commits, 6 PRs, 21 pushes in 2 years 7 months
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