Andrew Thong is a design technologist and product leader with over a decade of experience turning data, UX and engineering into practical digital products and AI-enabled services. Currently VP Service Design + UX at Nikaxu, he guides organizations to unlock value through design-led strategy and tailored digitalization solutions. His background spans roles from hands-on design technologist and product manager to design leadership at AI lab Silo AI, where he helped align teams, clients and users for complex AI products. He combines rapid prototyping, data-driven decision making and infrastructure oversight—a mix reflected in his volunteer work running the API and data pipelines for the COVID-19 Tracker Canada project. Based in Vancouver, he pairs formal training in interaction design and an EMBA with a track record of shipping customer-facing platforms and internal ops tools that measurably improve acquisition and operational outcomes.
9 years of coding experience
11 years of employment as a software developer
EMBA Business Administration and Management General, EMBA Business Administration and Management General at Quantic School of Business and Technology
Transfer General Studies, Transfer General Studies at College of Alameda
Bachelor of Science - BS Interaction Design School of Interactive Arts and Technologies, Bachelor of Science - BS Interaction Design School of Interactive Arts and Technologies at Simon Fraser University
English, Spanish, Chinese, bahasa melayu (malay), Japanese
Contributions:17 reviews, 367 commits, 170 PRs in 2 years 7 months
apihealth-regiontrackerbackendnodejs
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