Summary
Andrew Tomko is a software engineer with six years of IT and systems experience, currently contributing to Grafana Labs after transitioning from senior IT operations and help desk leadership roles. He brings practical expertise in Windows/Mac environments, Azure, G Suite, Office 365, and Active Directory integration, paired with hands-on troubleshooting, automation, and migration experience. Comfortable both leading teams and diving into technical support, he has a track record of improving operational reliability while accelerating user onboarding and issue resolution. A self-taught problem solver, he quickly adapts to new tools and environments and leverages a background in CompTIA A+–level hardware and support to bridge infrastructure and application concerns.
6 years of coding experience
10 years of employment as a software developer
High School Diploma, High School Diploma at James H. Groves Adult High School
CompTIA A+ Certification, Computer Repair & Support, CompTIA A+ Certification, Computer Repair & Support at Delaware Skills Center