Andrew Torres

Bank Call Center Team Manager at EverBank

Little Elm, Texas, United States
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Summary

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Senior
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Top School
Andrew Torres is a seasoned operations and engineering-minded leader with nine years of experience bridging software/data engineering sensibilities and large-scale financial operations. Currently managing a bank call center at EverBank, he previously led units of up to 250 people across Capital One Auto, where he specialized in lien perfection, vendor management, and operational governance for complex loan portfolios. He combines hands-on problem-solving with process-driven audits and continuous improvement to reduce risk and streamline back-office workflows. Though his formal training is not traditional tech-focused, he studied software engineering at Cal Poly San Luis Obispo and brings practical coding and data instincts to operational challenges. Known for building strong offshore partnerships and turning regulatory complexity into repeatable processes, he excels at translating technical constraints into reliable business outcomes. Based in Little Elm, Texas, he pairs frontline leadership with a quietly technical mindset that helps teams deliver measurable service and compliance results.
code9 years of coding experience
job24 years of employment as a software developer
bookHigh School Diploma, High School Diploma at Villa Park High School
languagesEnglish
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Github Skills (16)

jupyterlab10
jupyter10
jupyter-widget9
jupyterlab-extension9
literate9
latex7
scientific-computing4
recipe4
cookiecutter3
iot3
amazon3
intelligent3
nodejs3
aws2
typescript2

Programming languages (6)

TypeScriptJavaCSSJavaScriptHTMLKotlin

Github contributions (5)

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jandrewtorres/LightBot

Sep 2017 - Nov 2017

Contributions:33 commits, 3 PRs, 34 pushes in 2 months
botlightintelligent
Contributions:35 commits, 15 pushes, 1 branch in 1 month
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Andrew Torres - Bank Call Center Team Manager at EverBank