Andrew Torres is a seasoned operations and engineering-minded leader with nine years of experience bridging software/data engineering sensibilities and large-scale financial operations. Currently managing a bank call center at EverBank, he previously led units of up to 250 people across Capital One Auto, where he specialized in lien perfection, vendor management, and operational governance for complex loan portfolios. He combines hands-on problem-solving with process-driven audits and continuous improvement to reduce risk and streamline back-office workflows. Though his formal training is not traditional tech-focused, he studied software engineering at Cal Poly San Luis Obispo and brings practical coding and data instincts to operational challenges. Known for building strong offshore partnerships and turning regulatory complexity into repeatable processes, he excels at translating technical constraints into reliable business outcomes. Based in Little Elm, Texas, he pairs frontline leadership with a quietly technical mindset that helps teams deliver measurable service and compliance results.
9 years of coding experience
24 years of employment as a software developer
High School Diploma, High School Diploma at Villa Park High School
Contributions:35 commits, 15 pushes, 1 branch in 1 month
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Andrew Torres - Bank Call Center Team Manager at EverBank