Summary
Andrew Trout is a Cyber Security Analyst with a decade of experience combining military discipline, frontline banking service, and IT operations to secure enterprise environments. Currently at Blue Cross and Blue Shield, he progressed from intern to analyst, bringing hands-on ticket triage, account provisioning, and incident documentation skills underpinned by CompTIA CySA+, Network+, and Security+ certifications. Pursuing a BS in Cybersecurity at WGU, he blends practical SOC-style troubleshooting with service delivery experience from Buchanan Technologies. Known for clear documentation and knowledge-base driven resolutions, he also has leadership chops from managing teams and training peers—skills rooted in prior roles as a Service Delivery Manager and Military Police Officer. Based in Frisco, Texas, Andrew is pragmatic about risk reduction and process improvements, often surfacing operational fixes that prevent recurring issues.
10 years of coding experience
Biology, General, Biology, General at Collin College
Bachelor of Science - BS, Cybersecurity, Bachelor of Science - BS, Cybersecurity at Western Governors University