Andrew Truett
Senior Technical Support Engineer at Palo Alto Networks
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolAndrew Truett is a Senior Technical Support Engineer with nine years of hands-on experience bridging customer-facing support and software engineering, currently based in New York and working at Palo Alto Networks. A City College of New York CS graduate, he has a background building and troubleshooting web and analytics systems from early engineering roles to customer-facing support at Chronosphere. He combines practical troubleshooting with full-stack and machine learning interests, enabling rapid diagnosis of production issues and clear technical communication across teams. Known for progressing from analytics intern to senior support roles, he brings both implementation experience and a customer-centric mindset to drive reliable product outcomes.
9 years of coding experience
6 years of employment as a software developer
Bachelor’s Degree Computer Science, Bachelor’s Degree Computer Science at The City College of New YorkHigh School, High School at Arlington High SchoolAssociate’s Degree Computer Science, Associate’s Degree Computer Science at Dutchess Community College
English
Github Skills (51)
offline-app10
javascript9
java9
python9
dashboard8
search-engine8
monitoring8
algorithm8
mysql8
home-assistant7
visualization7
analytics7
iot7
prometheus7
home-automation7
Programming languages (5)
Github contributions (5)
AndrewTruett/Boolean-Satisfiability-Solver
Mar 2019 - Sep 2021
Contributions:28 commits, 27 pushes, 1 branch in 2 years 6 months
AndrewTruett/PizzaHub
Feb 2018 - Oct 2018
Contributions:109 pushes, 1 branch, 4 comments in 7 months
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