Summary
Andrey Slabkiy is a seasoned operations and service-delivery leader with over a decade of experience building and running high-availability customer-facing systems in telecom and financial services. As Deputy CTO at Internet Startups he launched customer support, a national call center and ticketing from scratch while managing SLAs and KPIs. Previously as Deputy CEO/COO at United Credit Bureau he scaled online sales, delivered a proprietary billing system that cut OPEX, and kept major bureau systems at 99.75% availability during regulatory and security audits. He has a strong track record in structuring PMOs, migrating complex compliance projects, and improving delivery KPIs at Huawei and Ericsson across large carriers. Based in Saint Petersburg with a background in informatics, Andrey combines hands-on operational execution with strategic program delivery and a knack for turning regulatory and security constraints into repeatable business processes. He excels at bridging technical partners, product delivery and back-office operations to drive measurable revenue and cost outcomes.
10 years of coding experience
6 years of employment as a software developer
Informatics, Informatics at Moscow State Institute of Radio Engineering, Electronics and Automation (Technical University)