Summary
Andy Chan is a Director of Software Engineering based in Los Angeles with 11 years of formal experience leading large-scale cloud-native transformations and developer productivity initiatives. He has advanced through technical and leadership roles at GoodRx, Ticketmaster, and other notable companies, driving hybrid cloud, Kubernetes, CI/CD, and observability efforts for hundreds of teams. Known for turning platform vision into developer-friendly tooling, he has repeatedly built SRE practices, standardized pipelines, and improved cloud migrations at scale. His background spans hands-on systems architecture, platform engineering, and even co-authoring a technology book, reflecting a blend of deep engineering and clear communication. Colleagues rely on him to bridge product needs and platform reliability, and he still focuses on pragmatic improvements that measurably boost developer efficiency. Outside of corporate roles he’s shipped end-to-end SaaS and enterprise solutions, so he understands both startup scrappiness and large-organizational governance.
11 years of coding experience
28 years of employment as a software developer
University of California, Irvine
English, Chinese