Andy Keen
Lead Content Designer, Service Transformtion at Government Digital Service
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolAndy Keen is a seasoned content and design leader with over 15 years’ experience shaping user-centred digital services across UK government and large enterprises. He has led content strategy and teams through some of the most complex domain migrations to GOV.UK, including the FCO and HMRC, and currently directs cross-disciplinary design teams at the Government Digital Service. Andy combines a PhD in English Literature with hands-on delivery, bridging editorial rigour, taxonomy design and interaction design to make complex policy and transactional services usable. He has repeatedly driven content-led assurance on high-stakes programmes like the Single Trade Window and coached large teams through large-scale migrations and integrations. Known for translating scholarly attention to language into pragmatic service outcomes, he brings both strategic vision and practical delivery experience to public service transformation.
9 years of coding experience
MA, English Literature, MA, English Literature at The University of ManchesterPhD, English Literature, PhD, English Literature at University of Reading
Github Skills (2)
container10
typescript2
Programming languages (2)
Github contributions (3)
andykeen/smart-answers
Aug 2016 - Jul 2018
smart-answers
Contributions:13 PRs, 2 pushes, 12 branches in 1 year 10 months
python
andykeen/govuk-education
Jun 2018 - Nov 2018
Education prototype
Contributions:9 pushes, 1 branch in 4 months
prototypetypescript
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