Summary
Andy Nguyen is a Software Development Engineer II at AWS with 10 years of experience building scalable, production-grade systems and ML pipelines. He led a GenAI ticket-classification system processing 23M tickets annually at 95% accuracy and engineered serverless deployments that handled sustained and burst traffic up to 10k TPS. His background blends applied research—first-author HPC work with up to 33x GPU speedups and novel data-structure design—with hands-on cloud engineering, CI/CD, and operational safety practices. Based in Seattle, he has a strong core in Java, C++, and Python and a track record of mentoring new hires to rapid on-call readiness. A practical problem-solver, he’s equally comfortable optimizing heterogeneous GPU workloads and migrating legacy stacks to serverless architectures.
10 years of coding experience
5 years of employment as a software developer
Bachelor's degree, Computer and Information Sciences, General, Bachelor's degree, Computer and Information Sciences, General at University of Oregon