Summary
Andy Razanamazava is an application support lead and hands-on web developer based in Lyon with eight years of experience bridging technical support, project management, and user training in SaaS and retail software. He has progressed from field technician and trainer to Responsable Support Applicatif, defining N2/N3 support processes, driving product evolutions, and authoring internal knowledge bases that improve operational resiliency. Comfortable in PHP/Symfony back-end work and server monitoring, Andy combines troubleshooting depth with customer-facing skills, making him effective at prioritizing fixes and guiding cross-functional teams. He seeks a more functional role that keeps coding while leveraging his strengths in project coordination and client relationships—a blend he has practiced across deployments, migrations, and product support. A detail not immediately obvious: his background includes both system/network administration and formal web developer training, giving him uncommon fluency from infrastructure to application layer.
8 years of coding experience
1 year of employment as a software developer
Developpeur Web - PHP - Symfony, Developpeur Web - PHP - Symfony at Wild Code School
BTS Informatique de Gestion, BTS Informatique de Gestion at AFIP Formations
French, English, Spanish