Summary
Anees Imran is an Application Support Engineer based in Oldham with eight years of hands-on experience across enterprise support, IT operations, and customer-facing technical roles. He has delivered 1st/2nd line and incident-led support for large organisations and clients, working with tools like Nagios, Grafana, Dynatrace, ServiceDesk+ and Microsoft 365/Active Directory while following ITIL practices and SLA-driven communications. Anees combines troubleshooting and networking knowledge from a Computer Networks degree with practical experience in hardware, PC builds, and software administration. He also runs a successful community-driven tech Instagram (50,000 followers since 2016), demonstrating an ability to translate technical topics for wider audiences and build engagement outside of traditional engineering channels.
8 years of coding experience
2 years of employment as a software developer
BTEC Information Technology, BTEC Information Technology at Oldham Sixth From College
Computer Networks Computing Science & Engineering, Computer Networks Computing Science & Engineering at The University of Salford