Summary
Angela Moreta is a technical support specialist with eight years of experience resolving complex client issues across databases, DNS, and accounting systems at Software Answers, Inc. She combines hands-on troubleshooting with cross-functional collaboration to streamline operational workflows and consistently deliver high-quality service. Her background includes roles in healthcare and office management, giving her practical insight into regulated environments and client-facing operations. Currently studying psychology at the University of Florida while pursuing Business Information Management coursework, she brings a rare blend of technical proficiency and behavioral insight to problem solving. Angela aims to leverage data-informed analysis of consumer behavior to design more intuitive support processes and product improvements. Colleagues describe her as a pragmatic troubleshooter who translates technical detail into actionable business outcomes.
7 years of coding experience
2 years of employment as a software developer
Bachelor of Science - BS, Business Information Management, Bachelor of Science - BS, Business Information Management at Seminole State College of Florida
PSYCHOLOGY, Junior Year, PSYCHOLOGY, Junior Year at University of Florida