Summary
Angela Zoss is a data-driven design leader with 11 years of experience shaping assessment, user research, and data visualization strategy for academic libraries, currently heading Assessment & User Experience Strategy at Duke University. She blends deep technical fluency in data processing and visualization with programmatic project management to turn complex institutional data into actionable insights and user-centered services. Angela has a PhD in Information Science and a track record of building collaborative, ethically grounded research practices that inform space, service, and discovery platform decisions. Her background—spanning university teaching, network-science research, and work on large scholarly platforms like arXiv—gives her a rare mix of scholarly rigor and hands-on operational expertise. Colleagues rely on her to translate analytics into compelling visual narratives and to lead cross-departmental change with high standards for quality and service.
11 years of coding experience
3 years of employment as a software developer
Ph.D. Information Science, Ph.D. Information Science at Indiana University Bloomington
M.S. Communication, M.S. Communication at Cornell University
University of North Carolina at Chapel Hill