Summary
Anindya Basu is a Senior User Experience Researcher with 12 years of cross-disciplinary experience at the intersection of Computer Science and Human Factors, currently shaping FinOps and AI-driven billing experiences on Google Cloud. He translates ambiguous, enterprise-scale problem spaces into actionable product strategy by aligning stakeholders, reducing uncertainty, and coupling mixed-methods research with technical constraints and business risk. His background in human factors for regulated medical devices and compliance (IEC 60601, MDR, FDA) gives him a rare rigor in safety-critical research and validation workflows. He has a proven track record of driving measurable UX improvements—raising SUS and NPS while cutting time-on-task—by combining in-product analytics, qualitative insight, and collaborative prioritization. Anindya also invests in scaling research impact through operational leadership, mentorship, and curriculum advising at UC San Diego Extended Studies. He pairs hands-on front-end engineering roots with systems-level thinking, enabling teams to move faster with higher confidence.
12 years of coding experience
7 years of employment as a software developer
University of California, San Diego
Master of Science - MS, Human Factors Engineering with a focus in Systems Engineering, Master of Science - MS, Human Factors Engineering with a focus in Systems Engineering at Embry-Riddle Aeronautical University
English, Bengali