Summary
Ankit Saxena is a founder and product-focused CEO with 12 years of experience building and scaling B2B customer-facing software, currently leading Thena—an AI-first customer experience platform backed by Lightspeed, First Round, Pear VC and Tenacity. He combines hands-on expertise shipping LLM- and agent-based systems to production with deep operational experience in reliability, monitoring, evaluation and handling real-world failure modes. Prior roles include scaling post-sales and international operations at Branch and leading tech and growth at Letsintern (acquired), giving him rare fluency across product, engineering and go-to-market. Known for absorbing ambiguity and delivering clarity, he advises startups on making AI systems predictable and safe once they move beyond demos. Based in Palo Alto, he blends startup grit with enterprise-scale execution, often working directly on the reliability plumbing that most teams never see.
12 years of coding experience
10 years of employment as a software developer
B.E Telecommunication, B.E Telecommunication at Visvesvaraya Technological University