Summary
Ankitkumar Shah is an IT subject matter expert with over 11 years of hands-on experience delivering IT service management, infrastructure support, and cloud solutions across multi-site enterprise environments. He has led teams of up to 30 engineers and managed support for thousands of end users while consistently meeting ITIL-driven SLAs and reducing escalations. Proficient in Azure, AWS, Windows Server, VMware and infrastructure security, he combines operational rigor with practical field experience—having overseen hardware rollouts, rack installations, and data center node replacements. His MSc in Information Technology complements a track record of vendor engagement and cross-functional collaboration at clients including AT&T, Sun Pharma and Rubrik. Known for turning complex incidents into documented, repeatable processes, he equally excels in mentoring engineers and driving process improvements. Based in Stony Stratford, he brings a pragmatic, delivery-focused approach that balances customer satisfaction with scalable, secure IT operations.
11 years of coding experience
7 years of employment as a software developer
Msc, Information Technology, Msc, Information Technology at University of the West of Scotland
Bachelor's degree, electronics, Bachelor's degree, electronics at Sardar Patel University, Vallabh Vidyanagar