Summary
Anmol Behl is an IT specialist with eight years of hands-on experience in service desk operations, Azure administration, and ITSM-driven process improvement. Currently at HCL Enterprise, he focuses on user and group management, access controls, security reviews, and enabling cross-functional teams through targeted training and knowledge transfer. He has a track record of reducing first-level escalations by authoring and refining standard operating procedures and managing client knowledge bases. Comfortable with vendor relationships and application security support, he bridges technical support and strategic IT alignment. Anmol’s background spans major service providers and showcases a practical mix of Active Directory, AS400/password management, and monitoring implementations. He combines a commerce education with a pragmatic, customer-focused approach to drive operational stability and continuous improvement.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Commerce - BCom, Bachelor of Commerce - BCom at School of Open Learning (DU SOL), University of Delhi
Diploma, Fashion/Apparel Design, Diploma, Fashion/Apparel Design at Board of Technical Education Delhi
Intermediate High School, Intermediate High School at Oxford Senior Secondary School - India
High School Diploma, High School Diploma at National Institute of Open Schooling (NIOS)