Summary
Ann Chen is a Human-AI Interaction researcher and AI product manager with 12 years of multidisciplinary experience spanning HCI, conversational AI, health, education, and robotics. Currently affiliated with MIT Media Lab and pursuing a master’s at Harvard, she blends rigorous user studies and prototyping—e.g., conversational designs that measurably increased trust and helping behavior—with hands-on product work at companies from Apple to HP and startups like Homemade. Her research has driven tangible gains (30%+ trust improvements in some studies, 40% navigation success with a robotic guide dog) and she translates those insights into product strategy and feature delivery. Trained in both computer science and visual arts, Ann brings a rare designer-researcher perspective informed by seven years of visual arts study and international portrait photography across New Haven, Tokyo, Singapore, and Taipei. She is based in New York and enjoys connecting research rigor with empathetic, human-centered product design.
12 years of coding experience
3 years of employment as a software developer
Bachelor of Science, Computer Science with a Minor in Arts, Bachelor of Science, Computer Science with a Minor in Arts at Yale-NUS College
Taipei First Girls' High School
Cross-registration, Cross-registration at Harvard Business School
Cross-registration, Entrepreneurship Lab, Cross-registration, Entrepreneurship Lab at MIT Sloan School of Management
Visiting Student, Computer Science with a Minor in Photography, Visiting Student, Computer Science with a Minor in Photography at Yale University
Master's degree, Technology, Innovation, and Design, Master's degree, Technology, Innovation, and Design at Harvard University
Chinese, English, hokkien, Hakka