Anna De Groot
Technical Consultant at ServiceNow
San Diego, California, United States
Summary
👤
Senior🎓
Top SchoolAnna De Groot is a Technical Enablement Consultant with a decade of experience helping organizations adopt AI-powered tools on the ServiceNow platform, blending product enablement, customer training, and data-driven stakeholder engagement. Her background spans customer success, applied AI research, and hands-on engineering roles—from NLP research and computer vision data work to product/customer success engineering—giving her a rare fluency between technical teams and end users. Comfortable in international, cross-cultural environments thanks to dual US/Dutch citizenship, she excels at translating complex AI capabilities into actionable workflows that drive adoption and value. Known for empathetic communication and continuous learning, she pairs analytical problem-solving with a customer-first mindset to reduce friction and accelerate outcomes. Based in San Diego, she brings practical experience from startups to enterprise environments, often surfacing subtle UX and adoption blockers that others overlook.
10 years of coding experience
5 years of employment as a software developer
MSc Artificial Intelligence, MSc Artificial Intelligence at Vrije Universiteit Amsterdam (VU Amsterdam)University of Cape TownBachelor of Arts (B.A.) Cognitive Science, Bachelor of Arts (B.A.) Cognitive Science at Occidental College
English, French, Serbian, Dutch
Stackoverflow
11reputation
6kreached
1answer
0questions
Github Skills (5)
vsto6
owl5
owl-api4
api4
semantic-web4
Programming languages (2)
Github contributions (5)
ucds-vu/provcorp-model
May 2020 - Jul 2020
Contributions:38 commits, 1 push in 1 month
annagrotius/Kitchen-Robot-KG
Jul 2020 - Sep 2020
Contributions:57 pushes, 1 branch in 2 months
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