Summary
Anna Jones is a Director of Operations with eight years of experience blending hands-on care sector leadership and data science expertise to improve service delivery across care homes. She leverages an MBA and a strong data background—NLP, SQL, Python, BigQuery and GCP—to translate analytics into operational change and digital tools that uplift resident outcomes and organisational efficiency. Previously she built production-focused insight and ML workflows at WildBrain Spark, applying clustering and supervised learning to content and network optimisation, and has taught data science to help others enter the field. At Plas Newydd she has progressed from administrative roles to executive leadership, pairing frontline operational knowledge with analytics to inform staffing, compliance and occupancy strategies. Practical forensic science training early in her career seeded a rigorous experimental mindset that she now applies to quality improvement and evidence-driven decision making.
8 years of coding experience
2 years of employment as a software developer
Data Science Immersive Course Data , Data Science Immersive Course Data at General Assembly
Bachelor of Science (BSc) Forensic Science and Technology, Bachelor of Science (BSc) Forensic Science and Technology at Anglia Ruskin University
Master of Business Administration - MBA Business Administration and Management General, Master of Business Administration - MBA Business Administration and Management General at Hult International Business School