Technical Customer Service Specialist (TCSS) at Amazon Web Services (AWS)
New York, New York, Ireland
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Summary
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Rockstar
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Top School
Anna Mulvey is a Technical Customer Service Specialist at AWS with two years' experience bridging technical support and client-facing operations across cloud services and corporate environments. She started in events and digital marketing, leading large-scale conferences and a full website/social overhaul, skills she now pairs with technical troubleshooting and customer success at AWS. Comfortable coordinating international stakeholders and confidential processes, she brings disciplined project management from roles in healthcare, dispute resolution, and government. Anna’s background in film and broadcasting and a Digital Marketing Institute certificate give her a creative edge in communication and user-focused problem solving, making her adept at translating complex technical issues into clear, actionable guidance.
2 years of coding experience
3 years of employment as a software developer
Bachelor of Arts - BA, Film and Broadcasting, 2.1, Bachelor of Arts - BA, Film and Broadcasting, 2.1 at Dublin Institute of Technology
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