Anthony Dolan
Barista at Starbucks
Santa Clarita, California, United States
Summary
👤
Senior🎓
Top SchoolAnthony Dolan is an IT professional with a decade of hands-on experience supporting enterprise and campus IT environments, currently completing a BBA in Management Information Systems with emphasis on cybersecurity and systems analysis. He has led service desk operations for a 1,200+ user community, reduced recurring incidents through cross-team collaboration, and mentored junior analysts while building practical knowledge-base documentation. Comfortable with both customer-facing roles and technical troubleshooting, Anthony pairs strong interpersonal service skills from retail and hospitality with disciplined incident management and compliance awareness. He’s proven at translating user feedback into implementation improvements for higher adoption, and often tackles peripheral hardware and A/V problems hands-on when remote tools fall short.
9 years of coding experience
High School Diploma, High School Diploma at Chaparral High SchoolBachelor of Business Administration - BBA Management Information Systems General, Bachelor of Business Administration - BBA Management Information Systems General at The Master's University
Github Skills (1)
react9
Programming languages (1)
Github contributions (2)
anthonydolan/PublicKB
Jun 2016 - Aug 2018
Help Docs
Contributions:6 pushes, 2 branches in 2 years 2 months
react
CenturyLinkCloud/PublicKB
Jun 2016 - Sep 2018
Help Docs
Contributions:7 commits, 6 PRs in 2 years 3 months
react
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