Anthony Farrell
Partner Technical Advisor at Microsoft
Channahon, Illinois, United States
Summary
🤩
Rockstar🎓
Top SchoolAnthony Farrell is a Partner Technical Advisor at Microsoft with a decade of experience driving support operations, training, and process improvements across Surface, EAP, and TAP channels. He blends hands-on escalation management and KPI-driven analysis with curriculum design to empower global delivery partners and ensure consistent, high-quality customer experiences. Anthony has led small technical teams, owned cross-functional integrations into Global Escalation Services, and repeatedly translated frontline findings into scalable process and tooling improvements. Based in Channahon, Illinois, he’s known for taking projects end-to-end—from beta testing new tools to mentoring engineers—while keeping a sharp focus on CSAT and operational resilience. A former retail and sales supervisor, he brings practical customer-facing empathy to complex technical support ecosystems.
11 years of coding experience
9 years of employment as a software developer
Business Administration and Management, General, Business Administration and Management, General at Bellevue CollegeHigh School Diploma, High School Diploma at Issaquah HighSchool
English
Github Skills (54)
javascript10
electron10
css10
v810
chrome10
html10
arm10
nodejs10
azure-cosmos-db9
dotnet9
dotnet-core9
azure9
azure-pipelines9
arm-templates8
bicep8
Programming languages (9)
Github contributions (5)
OwnPulse/ownpulse
Mar 2026 - Jun 2026
Contributions:2 releases, 118 PRs, 244 pushes in 2 months
tonyferrell/Enum.Performance.Library
Aug 2015 - Jun 2018
Contributions:19 commits, 3 PRs, 8 pushes in 2 years 10 months
csharp
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