Anthony Faulds
Deskside Support Specialist at Reed Smith LLP
Greater Pittsburgh Region United States
Summary
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Senior🎓
Top SchoolAnthony Faulds is an experienced deskside support specialist with 11 years in IT, currently supporting end users at Reed Smith LLP after progressing from help desk and field technician roles. He holds an Associate's in Information Technology from Pittsburgh Technical College and brings broad hands-on experience resolving desktops, servers, VOIP, and network appliance issues for both internal teams and external customers. Anthony’s background includes on-site repairs, ticket triage, and firewall/switch troubleshooting, reflecting a practical blend of customer service and technical troubleshooting. Known for steady upward mobility across small service firms to a major law firm, he pairs frontline empathy with a track record of closing complex support tickets. Unexpectedly, his career shows a pattern of short, focused engagements that accelerated his exposure to diverse environments and technologies.
11 years of coding experience
2 years of employment as a software developer
Associate's degree, Information Technology, Associate's degree, Information Technology at Pittsburgh Technical CollegeHigh School Diploma, High School Diploma at West Mifflin Area High SchoolGithub contributions (5)
afaulds/Active-Learning-Regression
Mar 2017 - May 2021
Contributions:15 commits, 21 pushes, 1 branch in 4 years 3 months
afaulds/MultiArmedBanditNonStationary
Nov 2020 - Jan 2022
Contributions:42 pushes, 1 branch in 1 year 1 month
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