Anton Maslov is a Director of Technical Support with a decade of web hosting experience and deep Linux and AWS expertise, now leading global support strategy at WebPros from Canada. He has a proven track record of owning projects end-to-end—designing workflows, implementing automation and AI-driven solutions, and launching follow-the-sun support models that scaled a 14-person shop into worldwide operations. A hands-on people leader, he has grown engineers from junior to senior and built repeatable remote-team practices used to stand up additional global teams. Comfortable bridging Product, Engineering, and Sales, he focuses on KPI-driven improvements in response time, resolution rates, and support cost efficiency. Notably, he combines infrastructure know-how with practical process design, turning complex customer-Engineering escalations into durable product fixes.
8 years of coding experience
10 years of employment as a software developer
Bachelor's degree Computer Science and computing machinery, Bachelor's degree Computer Science and computing machinery at NSTU
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.
Request Free Trial
Anton Maslov - Director Technical Support at WebPros