Summary
Antony Kodinye is a data-driven customer success and analytics professional with 10 years’ experience across fintech, retail, and mobility, currently serving as Senior Analyst/Customer Success Manager at NielsenIQ in Johannesburg. He combines hands-on SQL and data-quality expertise with client-facing program rollouts, having led the rollout of NielsenIQ’s new data platform and now managing four key retailer accounts. Antony’s background spans operational roles at Bolt and product-facing customer success at Luno and Yoco, giving him a strong track record in reducing churn, improving activation, and driving lifetime value. A Monash-educated computer scientist, he brings a mix of technical rigor and stakeholder advocacy—skills honed early as a student advocate where he learned policy and conflict management. Notable for translating complex retail datasets into actionable insights, he thrives at the intersection of analytics, customer strategy, and operational execution.
11 years of coding experience
7 years of employment as a software developer
Bachelor of Computer and Information Science Honours Computer Science, Bachelor of Computer and Information Science Honours Computer Science at Monash University
English