Anugrah Saxena

Desktop Support Engineer at Teerthanker Mahaveer University, Moradabad

Uttar Pradesh, India
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Summary

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Senior
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Top School
Anugrah Saxena is a seasoned Desktop Support Engineer with 12 years of hands-on experience providing hardware, networking and end-user support at Teerthanker Mahaveer University. He has deep practical expertise in lab setups, Windows Server administration, LAN/TCP-IP, DHCP, O365 configuration, help-desk ticketing and asset/UPS management, plus experience with CCTV and VC/Team Meeting setups. Known for clear remote troubleshooting and user-focused communication, he routinely configures printers, barcode label systems and domain-joined workstations for large academic environments. Earlier roles in IT operations and technical customer support sharpened his customer-first approach and coordination with AMC/Warranty vendors. Beyond day-to-day support, Anugrah has contributed front-end fixes to an established open-source JavaScript framework (Enyo), showing an aptitude for UI troubleshooting and code-level problem solving. He brings a steady, practical mindset to complex campus IT ecosystems and a willingness to learn new tools to improve service delivery.
code12 years of coding experience
bookPostgraduate Degree, Postgraduate Degree at Mahatma Jyotiba Phule Rohilkhand University
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Github Skills (8)

uid10
javascript10
front-end-development10
ui-design10
error-handling9
api8
apim8
videojs6

Programming languages (1)

JavaScript

Github contributions (3)

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enyojs/enyo

Sep 2013 - Nov 2013

A JavaScript application framework emphasizing modularity and encapsulation
Role in this project:
userFront-end Developer
Contributions:5 commits in 2 months
Contributions summary:Anugrah primarily contributed to the front-end development of the Enyo framework, focusing on enhancing the user interface and improving error handling. They updated existing sample applications to use updated APIs, specifically addressing issues with the Yahoo API. The user also incorporated the `onyx.Popup` component for displaying error messages and made changes to the `AjaxSample.js` and `WebServiceSample.js` files, demonstrating the user's ability to troubleshoot and modify front-end components. Furthermore, the user fixed a video feedback error in `Video.js`.
modularityencapsulationjavascriptframeworkapplication-framework
enyojs/moonstone

Sep 2013 - Nov 2013

Moonstone UI library for TV user interfaces.
Contributions:28 commits in 2 months
lgwebosui-libraryuser-interfacesmoonstone
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Anugrah Saxena - Desktop Support Engineer at Teerthanker Mahaveer University, Moradabad