Anurag Maherchandani
Head Of AI Initiatives
Bengaluru, Karnataka, India
Summary
👤
Senior🎓
Top SchoolAnurag Maherchandani is a seasoned software and AI leader with 14 years of experience, currently heading AI Initiatives at Hiver where he drives end-to-end AI strategy to transform customer support through conversation intelligence, agent Copilots, workflow automation and knowledge-grounded LLM systems. He blends hands-on engineering—building retrieval pipelines, vector DB integrations and production-grade evaluation frameworks—with product-focused metrics like CSAT, resolution time and revenue expansion. Previously he architected Hiver’s AI Copilot and led large engineering teams to deliver shared frontend frameworks and scalable microservices, plus founded a health-tech app deployed on Kubernetes. Known for moving AI from experiments into reliable, revenue-driving infrastructure, he pairs deep NLP/LLM expertise with pragmatic engineering and mentoring. Based in Bengaluru, he quietly champions internal knowledge-sharing practices that amplify team productivity across products.
14 years of coding experience
16 years of employment as a software developer
AISSCE Computer English physics chemistry and maths, AISSCE Computer English physics chemistry and maths at Atomic Energy Central School
Sindhi
Stackoverflow
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Github Skills (11)
code-review7
jasig6
openai5
ai5
cas3
single-sign-on3
authentication2
cucumber1
rails1
factories1
ruby1
Programming languages (2)
Github contributions (5)
yourheropaul/Gmail-Filters-Js-api
Nov 2012 - Nov 2012
Contributions:17 commits in 1 day
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