Summary
Aqsa Fatima is a Technical Product Engineer with a decade of experience blending technical support, automation, and client-facing product delivery across fintech and marketing platforms. She has a strong track record at i2c, resolving 500+ high-priority tickets and using log analysis and API testing to cut repeat issues and speed incident resolution. At Dengage she supports enterprise campaigns, manages automated flows, and acts as the go-to troubleshooter for data segmentation and third-party integrations, building long-term client trust. Comfortable with data and cross-functional collaboration, she has improved onboarding, reduced repetitive queries through training, and driven internal process improvements. Aqsa’s background ranges from teaching database labs to refactoring game code, showing an unusual mix of customer empathy, hands-on engineering, and instructional ability. Based in London, she’s exploring project management to better plan, communicate, and deliver technical projects end-to-end.
10 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Computer Science, 3.21, Bachelor's degree, Computer Science, 3.21 at Information Technology University
Intermediate, Computer Science, A, Intermediate, Computer Science, A at Lahore College for Women University
high school, A+, high school, A+ at Crescent Model Higher Secondary School