Ari Lloyd
Customer Success Engineer at Grafana Labs
Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolAri Lloyd is a customer-focused Customer Success Engineer with nine years of hands-on experience delivering technical support, onboarding, and programmatic solutions across SaaS, on-prem, and cloud environments. He excels at bridging customers and engineering—leading deployments, scripting Python and PowerShell automations, and troubleshooting complex issues from networking and APIs to Docker and Linux appliances. Ari has a track record supporting large enterprises, creating internal knowledge bases and escalation processes, and converting recurring incidents into proactive best practices. Based in Texas, he pairs deep operational know-how with strong communication and mentorship, often stepping into project management and documentation roles to ensure smooth handoffs. Notably, he combines frontline customer advocacy with the ability to build stop-gap and long-term code-first fixes when time or resources demand pragmatic engineering.
9 years of coding experience
7 years of employment as a software developer
High School Diploma Mathematics Biology Spanish IT, High School Diploma Mathematics Biology Spanish IT at Stony Point High School
Spanish, English
Github Skills (29)
monitoring10
visualization10
dashboard10
observability10
mysql10
grafana10
visualize10
analytics10
go10
prometheus10
business-intelligence10
composable10
elasticsearch10
data-visualization10
influxdb10
Programming languages (1)
Github contributions (5)
ariatron/Tax_and_Tip-Calculator
Jul 2016 - Apr 2021
Contributions:1 push, 1 branch in 4 years 9 months
ariatron/Front-End-Scholarship
Apr 2018 - Aug 2021
A JavaScript/CSS/HTML local webpage that allows a user to input action to determine color swab.
Contributions:10 PRs, 14 pushes, 14 branches in 3 years 4 months
cssjavascripthtml-css-javascriptjavascript-cssdetermine
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