Ariana Baseman
Senior Specialisr - Customer Preservation
Detroit, Michigan, United States
Summary
👤
Senior🎓
Top SchoolAriana Baseman is a solutions-focused customer preservation specialist and adaptable front-end developer with eight years of experience across insurance, property management, banking, and gig economy leadership in Detroit. At Progressive she progressed from customer service to corporate trainer and now senior specialist, blending policy licensing with training, process improvement, and executive communication. She pairs meticulous attention to detail and fast problem-solving with hands-on web work—maintaining client sites and self-teaching SquareSpace and front-end skills from Grand Circus. A founding Lyft driver in Metro Detroit and regional council member, she brings grassroots transportation insight and a strong community orientation that informs her customer-first approach. Known for spotting operational efficiencies and improving retention, she thrives at the intersection of customer experience, training, and practical web development.
8 years of coding experience
17 years of employment as a software developer
Certificate, Front End Coding - HTML CSS JavaScript AngularJS, Certificate, Front End Coding - HTML CSS JavaScript AngularJS at Grand CircusBachelor's degree, Communication and Media Studies, Bachelor's degree, Communication and Media Studies at American University School of CommunicationBerkley High SchoolProgramming languages (1)
Github contributions (5)
Abaseman0514/WeatherWhere
Nov 2018 - Dec 2018
Contributions:47 commits, 21 pushes, 1 branch in 15 days
Abaseman0514/elementARI-portfolio
Jan 2019 - Jun 2019
Contributions:32 pushes, 1 branch in 5 months
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