Armando Amador is a customer-obsessed technical leader with a decade of experience building and scaling Technical Account Management and Customer Success teams, currently serving as Director of Technical Account Management at Kaseya in Miami. He has progressed through roles from consultant and solutions specialist to manager and director, consistently growing accounts, mentoring teams, and improving product adoption across the Kaseya suite. Known for translating technical best practices into repeatable outreach and enablement programs, he blends hands-on solution architecture with account development expertise. Prior experience leading managed services and IT sales in South Florida, plus a BS in Information Technology, gives him a rare mix of field sales acumen and technical credibility. Colleagues rely on him to turn customer feedback into operational improvements and scalable service models.
9 years of coding experience
9 years of employment as a software developer
Associate of Arts (A.A.), Computer Science, Associate of Arts (A.A.), Computer Science at Miami-Dade College
Bachelor of Science (BS), Information Technology, Bachelor of Science (BS), Information Technology at Florida International University
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Armando Amador - Director, Technical Account Management at Kaseya