Armando聽M
Business Performance Coordinator
Washington, District of Columbia, United States
Summary
馃懁
Senior馃帗
Top SchoolArmando M is a bilingual business performance coordinator with 9 years of experience driving customer and employee experience, digital transformation, and knowledge management across private, public, and nonprofit sectors. Currently at the Inter-American Development Bank, he blends strategic consulting and hands-on experience design to align product knowledge with measurable performance outcomes. His background spans experience strategy roles at Bond Brand Loyalty and American Council on Education and learning design expertise from Georgetown, giving him a rare mix of HR, learning, and CX perspectives. Comfortable translating research into scalable programs, he has repeatedly moved between consulting and in-house roles to deliver practical, stakeholder-centered solutions. Based in Washington, DC, he contributes to the IADB鈥檚 TMS team on GitHub, signaling a collaborative, tech-aware approach to institutional knowledge work. Known for synthesizing complex organizational challenges into clear, actionable roadmaps, he leverages psychology and learning design to improve adoption and impact.
9 years of coding experience
Master of Arts - MA Learning Design and Technology, Master of Arts - MA Learning Design and Technology at Georgetown UniversityEnglish Language Studies, English Language Studies at University of New HavenBachelor of Science - BS Psychology, Bachelor of Science - BS Psychology at Pontificia Universidad Cat贸lica del Per煤Bachelor of Arts - BA Management and Society, Bachelor of Arts - BA Management and Society at University of North Carolina at Chapel Hill
Stackoverflow
91reputation
37kreached
2answers
0questions
Github Skills (5)
htmlhelpers6
asp-net-mvc6
asp-net-identity6
data-structures4
cpp3
Programming languages (1)
Github contributions (4)
CubeXtreme/ExtensionEyeHearYou
Feb 2022 - May 2022
Contributions:5 releases, 35 pushes, 1 branch in 3 months
CubeXtreme/Own-Minesweeper
Nov 2024 - Nov 2024
Just a chill project for a minesweeper, I'm bored
Contributions:1 release, 4 PRs, 11 pushes in 1 day
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