Arnaud Lejeune
CX Specialist, Employee 5 at Pronetx
Kansas City, Missouri, United States
Summary
👤
Senior🎓
Top SchoolArnaud Lejeune is a bilingual CX specialist and technical leader with over a decade of international experience bridging product management, sales enablement, consultancy and technical delivery in contact center and customer engagement solutions. He has driven global sales readiness programs and on-demand demo environments at scale—supporting ~4,500 presales users—and translated AI and conversational engagement concepts into measurable business cases and product blueprints. At Genesys he combined hands-on cloud and front-end engineering with product strategy, helping position the company as an industry leader through demos, trade shows and analyst engagements. Comfortable in both SaaS and on‑premises contexts, he has a track record of reducing sales cycles via automated deployments (OpenShift/Kubernetes) and delivering analytics-driven features backed by patent work. Now based in Kansas City and open to U.S. roles across startups to enterprise SaaS, he seeks opportunities where AI-powered journey orchestration can create tangible impact on customer and employee experience. Colleagues describe him as a pragmatic technologist who pairs technical depth with storytelling to make complex solutions accessible.
11 years of coding experience
15 years of employment as a software developer
Master Open Source Software Development Lab, Master Open Source Software Development Lab at Yuan-Ze UniversityTechnischen Universität DarmstadtMaster Telecommunications & Networks, Master Telecommunications & Networks at ENSEEIHTMBA - Sorbonne Graduate Business School Business Administration and Management General, MBA - Sorbonne Graduate Business School Business Administration and Management General at IAE Paris - Sorbonne Business School
Github Skills (96)
checkout10
python9
cart9
machine-learning9
commerce9
oms9
django8
high-performance8
modular8
deep-learning8
order-management8
graphql8
react8
pim8
ecommerce8
Programming languages (11)
Github contributions (5)
arlejeun/directus
Jun 2022 - Mar 2023
The Modern Data Stack 🐰 — Directus is an instant REST+GraphQL API and intuitive no-code data collaboration app for any SQL database.
Contributions:1 PR, 5 pushes, 12 branches in 9 months
no-codecollaborationintuitivedirectusdata-stack
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