Summary
Arnoud Kooi is a product-minded founder and creator with nine years focused on the ServiceNow ecosystem and a longer technical background spanning .NET, big data, and IT service management. He built SN Utils from a personal browser-extension hobby into a widely adopted developer tool with 100,000+ installs, and now runs it full time to improve developer productivity and the ServiceNow experience. Prior roles as Solution Architect and Senior Solution Consultant at ServiceNow, plus hands-on consulting and engineering positions, give him deep cross-functional expertise from architecture to delivery. Based in the Greater Groningen Area, he combines pragmatic engineering with a penchant for deep dives into thorny problems and intentionally avoids freelance work in favor of product-led impact.
9 years of coding experience
13 years of employment as a software developer
Bachelor of Information and Communication Technology, Information Technology, Bachelor of Information and Communication Technology, Information Technology at Hanze
Electrical and Electronics Engineering, Electrical and Electronics Engineering at Alfa college
Dutch, English, German