Artemiy Firsov
Product Owner AI, VoIP & Contact Center Solutions at Velvetech LLC
Kazakhstan
Summary
👤
Senior🎓
Top SchoolArtemiy Firsov is a Product Owner and technical leader with over a decade of experience building AI-driven contact center and VoIP solutions from strategy to production. He leads 20+ cross-functional engineers and data scientists at Velvetech, driving roadmaps for AI, ASR, LLM optimization, SIP/cloud telephony and CRM integrations while managing proposals, security compliance, and client delivery. Equally comfortable in code and product strategy, he has hands-on background in C#, Python, Node.js, TensorFlow and real-time systems, with projects spanning ASR, speaker ID, high-frequency trading automation and real-time transcription with redaction. Based in Kazakhstan, Artemiy combines rigorous academic training in AI and physics with practical experience deploying custom ASR and prompt-engineered LLM solutions to improve contact center decision-making and compliance. A detail that stands out: he pairs low-level signal/ML work (speaker ID, MFCCs, multi-GPU training) with product-scale integrations across Twilio, Amazon Connect and open-source telephony stacks.
10 years of coding experience
Magister, Artificial intelligence and data science, 5, Magister, Artificial intelligence and data science, 5 at Новосибирский Государственный Университет (НГУ)Middle School Diploma, Pysics and Mathematics, Middle School Diploma, Pysics and Mathematics at SESC NSU — ( СУНЦ НГУ \ ФМШ )Аспирант, 09.06.01/05.13.11—Informatics ..., 5, Аспирант, 09.06.01/05.13.11—Informatics ..., 5 at Institute of Informatics Systems, Sobolev
Russian, English
Stackoverflow
48reputation
4kreached
3answers
3questions
Github Skills (111)
self-supervised-learning9
python9
deep-learning9
speaker9
voice-recognition9
machine-learning9
keyword9
angular8
gun8
whisper8
javascript8
python-client8
speech8
react8
supervised-learning8
Programming languages (7)
Github contributions (5)
ArtemiyFirsov/InstAd128k
Jul 2015 - Jan 2016
Contributions:126 commits, 4 PRs, 6 pushes in 6 months
pythonwordpressphppost-commentslikes
ArtemiyFirsov/notion-tegridy
Sep 2020 - Feb 2024
Contributions:51 pushes, 7 branches in 3 years 5 months
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