Arthur Koenig
Principal Customer Success Manager at Lucid Software
Amsterdam, North Holland, Netherlands
Summary
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Senior🎓
Top SchoolArthur Koenig is a Principal Customer Success Manager based in Amsterdam with a decade of experience helping SaaS customers maximize product ROI, retention, and expansion. He blends strategic program management and hands-on enablement to equip CSM teams with training, resources, and tools that drive measurable outcomes across sales, product, marketing, and support. A Lean Method disciple and strong problem solver, he moves fluidly between strategy and operations to implement continuous improvement and change adoption. His background spans international roles in France and the Netherlands, giving him a pragmatic, cross-cultural approach to customer engagement and account growth. Unusually for a CSM, he pairs marketing analytics skills (Google Analytics, GTM) with sales engineering and program delivery to translate data into actionable customer programs.
10 years of coding experience
10 years of employment as a software developer
Bachelor of Business Administration (B.B.A.) Marketing, Bachelor of Business Administration (B.B.A.) Marketing at HEC Montréal
French, English, Spanish, Italian
Stackoverflow
11reputation
2kreached
0answers
2questions
Github Skills (35)
send-email9
html-form9
google-script8
android8
material-design-icons8
ajax7
google-workspace7
ios7
rails7
static-site7
backend7
datepicker6
jekyll6
material-design6
momentjs6
Programming languages (4)
Github contributions (5)
arthur-koenig/dosv3.github.io
Oct 2016 - Nov 2016
Contributions:296 pushes, 1 branch in 1 month
arthur-koenig/yoga-rires
Dec 2016 - Jan 2021
Contributions:215 pushes, 2 branches in 4 years 1 month
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