Artur Samohin
Customer Care Specialist at Simovative
Augsburg, Bavaria, Germany
Summary
👤
Senior🎓
Top SchoolArtur Samohin is a Customer Care Specialist with a decade of cross-functional experience delivering technical support, project management, and international sales across Germany. At Simovative he specializes in SQL and XML troubleshooting, handling 1st–3rd level support and leading live issue-resolution for large clients while driving process and documentation improvements. His background in IT project management and coordination with development teams gives him a strong bridge between technical teams and business stakeholders. Multilingual and pursuing a BA in Business Administration, he combines technical problem-solving with customer empathy and organizational discipline. Colleagues describe him as calm under pressure and adept at organizing ad-hoc technical support for complex integrations.
10 years of coding experience
6 years of employment as a software developer
Bachelor of Arts - BA, Business Administration and Management, General, Bachelor of Arts - BA, Business Administration and Management, General at RISEBA University of Applied Sciences
Stackoverflow
101reputation
0reached
0answers
0questions
Github Skills (15)
testing10
continuous-integration9
python9
aws9
serverless-framework9
developer-tools9
lambda9
aws-lambda9
php8
serverless8
aws-cloud8
localstack8
mcollective6
php-framework6
puppet6
Programming languages (3)
Github contributions (5)
slider1337/puppetlabs-mcollective
Oct 2015 - Oct 2015
Contributions:5 pushes in 14 days
mcollectivepuppet-modulepuppet
Simovative/zeus
Jan 2018 - May 2022
PRG PHP framework
Contributions:40 releases, 31 reviews, 73 commits in 4 years 4 months
prghttpkernelphpframeworkphp-framework
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