Summary
Arturo Arreola is an IT support professional with 11 years of hands-on experience, currently expanding his technical scope as an IT Support Technician II at Menards after progressing from frontline technician roles. He holds a BASc in Computer/Information Technology Administration and Management from Illinois Institute of Technology and blends enterprise endpoint, AD, and device-management expertise with practical experience in Linux migrations, IP management, and automated systems upkeep. Arturo has supported diverse environments from municipal infrastructure to K–12 districts, coordinating large-scale upgrades like Cisco phone rollouts and cross-department computer refreshes. Comfortable training peers and end users, he also helps onboard technicians and documents operational processes to reduce repeat incidents. A cloud and middleware-minded developer off-hours, he brings curiosity about integration and automation beyond typical helpdesk duties—plus a penchant for gaming and dogs that keeps his problem-solving grounded. Based in the Greater Chicago area, he’s focused on broadening skills toward cloud and middleware consulting while maintaining strong operational discipline.
11 years of coding experience
Business Management Marketing and Related Support Services, Business Management Marketing and Related Support Services at Waubonsee Community College
Bachelor of Applied Science - BASc Computer/Information Technology Administration and Management, Bachelor of Applied Science - BASc Computer/Information Technology Administration and Management at Illinois Institute of Technology
Associate of Science - AS Information Technology, Associate of Science - AS Information Technology at DeVry University