Arturo Salazar
Digital Client Service Associate
Chicago, Illinois, United States
Summary
👤
Senior🎓
Top SchoolArturo Salazar is a client-focused technologist with 9 years of experience turning operational gaps into measurable improvements across financial services and events. At J.P. Morgan he diagnosed a team-wide authentication failure, built a targeted training program, and increased success rates by 16.6 points—work later adopted into formal onboarding. He blends hands-on technical fluency from an MS in Computer Science with deep client-facing instincts, having both founded a high-retention professional development cohort at Illinois Tech and driven tool adoption across large support groups. Arturo is comfortable mapping complex workflows, running discovery interviews, and shipping pragmatic fixes that reduce escalations and documentation debt. Based in Chicago, he’s exploring client success and product roles where high-stakes clients and durable solutions intersect.
9 years of coding experience
7 years of employment as a software developer
Master in Computer Science, Master in Computer Science at Illinois Institute of TechnologyBachelor's Degree, Political Science, Bachelor's Degree, Political Science at The University of Chicago
English
Stackoverflow
1reputation
0reached
0answers
0questions
Programming languages (2)
Github contributions (5)
arturosalazar/khan-academy-intro-to-html-css
Jan 2019 - Jan 2019
Contributions:70 commits, 56 pushes, 1 branch in 14 days
arturosalazar/coding-train-exercises
Dec 2018 - Mar 2019
Contributions:154 pushes, 13 branches in 3 months
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