Summary
Ashfaq Naina is a Senior Software Engineer with six years of hands-on ServiceNow experience, now contributing to Virtusa after nearly four years focused on ITOM and ITSM at TCS. He specializes in Discovery, Service Mapping, MID server administration and CMDB integrity, and is proficient across client- and server-side scripting, catalog/ITSM modules, and integrations via REST/SOAP. Known for troubleshooting complex discovery issues and automating cloud VM provisioning, he pairs strong analytical problem solving with rapid adaptability to new tools—currently learning ServiceNow CAD. Based in Chennai, he blends practical platform architecture knowledge with daily client engagement and a track record of owning end-to-end operational responsibilities.
6 years of coding experience
6 years of employment as a software developer
Master of Computer Applications, Computer Application, Master of Computer Applications, Computer Application at Alagappa University, Alagappa Nagar, Karaikudi
Bachelor of Computer Application, Computer Science, Bachelor of Computer Application, Computer Science at Jamal Mohamed College, Tiruchirappalli - 620 020.
HSC, Biology/Maths, HSC, Biology/Maths at Islamic Model Matriculation Higher Secondary School