Service Resiliency Engineering Manager (SRE) at Genesys
Chicago, Illinois, United States
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Summary
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Senior
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Top School
Ashley Dodson is a Service Resiliency Engineering Manager with nine years of experience building and operating globally distributed, high-availability systems using TypeScript/Node.js and AWS. She combines hands-on SRE practices—spanning DynamoDB, Lambda, SNS, Kafka bridges and multi-region deployments—with people leadership that emphasizes developer experience and force-multiplying mentorship. Previously she led full-stack greenfield projects in Vue3/TypeScript and owned CI, testing suites and security automation that prevented production-impacting bugs. Comfortable toggling between individual contributor and manager roles, she has driven both infrastructure hardening and customer-facing tooling at startups and at scale. Based in Chicago and holding UK dual citizenship, she brings a pragmatic, goal-oriented agile approach informed by cross-functional collaboration and a background in automation and monitoring.
9 years of coding experience
5 years of employment as a software developer
High School Diploma; Associates Technology, High School Diploma; Associates Technology at Asheville High School
Bachelor of Computer Science Computer Science, Bachelor of Computer Science Computer Science at University of North Carolina Asheville
Associate of Science (A.S.) General Studies, Associate of Science (A.S.) General Studies at Asheville-Buncombe Technical Community College
Contributions:62 commits, 56 pushes, 1 branch in 1 month
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